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Private concierge & practical assistance · Ho Chi Minh City

Need something sorted in Saigon?

One local point of contact for international residents, professionals and families in Ho Chi Minh City. Tell us what you need. We help arrange practical services, communicate locally and follow up, so you do not have to figure everything out yourself.

See what we can help with↓
Early enquiries are welcome. Bookings are not open yet.Ho Chi Minh City, Vietnam

What we are especially good at helping with

Our launch focus is home, moving, appointments, transport and sourcing. These guide our local coordination work. They are examples, not a fixed limit on what you can ask.

Home & Property

Something needs fixing at home. Ask us to find and coordinate the right local help.

  • AC and appliance repair
  • Plumbing and electrical work
  • Handyman work and furniture assembly
  • Cleaning and pest control
  • Locksmith assistance
  • Internet and Wi-Fi setup
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Moving & Settling In

One local point of contact when your new apartment needs several things arranged.

  • Apartment setup and move-in coordination
  • Cleaning and small repairs
  • Internet installation and utilities coordination
  • Movers and delivery arrangements
  • Furniture and household purchases
  • Handyman work and local service setup
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Appointments, Admin & Interpreters

Help finding where to go, booking the appointment and communicating locally.

  • Doctor and clinic appointment coordination
  • Dentist bookings
  • Interpreter arrangements
  • Translation coordination
  • Document-service appointments
  • Basic local administrative assistance

Coordination only. We do not provide medical, legal or immigration advice.

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Transport & Local Logistics

Coordinate the driver, pickup or delivery as part of your wider practical request.

  • Airport transfers
  • Private driver arrangements
  • Local pickup and drop-off
  • Courier and delivery coordination
  • Transport for visiting family
  • Appointment and event transport
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Sourcing & Purchasing

Find local options, compare suppliers and coordinate an approved purchase and delivery.

  • Hard-to-find products
  • Local supplier comparisons
  • Furniture and household products
  • Gifts and specialty items
  • Product and service sourcing
  • Purchasing and delivery coordination
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One message starts the process.

01

Tell us what you need

Send a short message, photo or description.

02

We work out the next steps

We clarify the request, identify suitable options and explain the coordination fee and expected provider costs.

03

You approve

Agree the scope, costs and any significant booking or purchase before we proceed.

04

We coordinate and follow up

We help arrange timing, communicate with providers and keep you informed when something changes.

How fees work.

You pay for the time, local assistance and coordination involved — not just an introduction. We quote our service fee before work begins.

01 · Direct Requests

Quick fixes

A fixed service fee for straightforward requests.

02 · Coordinated Work

Concierge tasks

An upfront quote for research, sourcing and coordination.

03 · Comprehensive

Ongoing or complex support

An agreed project fee or retainer for multi-step or ongoing support.

Third-party costs

Provider costs and purchases are normally separate from our coordination fee. You approve important costs before we commit. High-value purchases always need your approval. Urgent or after-hours requests may cost more; ask for the scope and quote first.

Occasional help or ongoing support.

On-demand

One-off tasks. No membership or retainer required.

Ongoing concierge

Regular support with an agreed scope, fee and response arrangements.

Building a useful local network.

We are building our provider network around the five launch areas. Ask what we can confirm about service fit, communication, pricing and relevant credentials before choosing an option.

We do not claim that every provider is fully vetted. Independent providers remain responsible for their technical and professional work.

Not on the list? Ask us anyway.

The five launch areas are our focus, not a fixed menu. Send an early enquiry about an unusual request too. We will explain whether we can help and what needs your approval.

A Note from the Founders

Why Saigon Desk exists.

Before Saigon Desk, we built VietAssist — a platform connecting Vietnamese professionals with Western companies hiring remote talent, now a network of over 70,000 professionals and more than 4,000 Western companies. That work taught us exactly where things break down between Western expectations and how Vietnam actually operates.

Saigon Desk was created around a simple idea: living abroad shouldn't mean spending your time solving avoidable practical problems. The goal is to give clients one dependable local contact who takes ownership of those details and makes life in Saigon easier to manage.

Whether you're arriving for a multi-year executive assignment, running a regional venture, or raising a family across cultures, peace of mind comes from knowing someone competent — and proven — is just a message away.

— Lam Tran & Alexander D. Hinsby

Frequently asked questions.

Contact

Tell us what needs doing.

Send an early enquiry about what you need. Bookings are not open yet. We will confirm availability, scope and fees before any work is agreed.

Ho Chi Minh City (Saigon) · GMT+7

Send an early enquiry

Your name, one contact method and a short request are enough to start.

Contact method

Provide a WhatsApp / phone number or email so we can reply. Include your country code for phone numbers.

Add a budget or spending limit (optional)

For a specific date, include it in your request. Urgent availability is not guaranteed. No full address, ID documents or medical records are needed here.

Private and without obligation. If sending fails, use WhatsApp or email.